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Sephora's Customer Service is ready to assist you. Please choose from the following options for information about your order, product information, store locations, and answers to your most commonly asked questions. In most cases, the answers to your questions can be located in our Customer Service Online Help Section. You can also contact a Customer Service Representative or Beauty Advisor via e-mail or telephone.

Use our Online Help Section:

Check Order Status & History Shipping Costs & Delivery Schedule

Returns & Exchanges International Shipping

Store Locations Finding Products & Searching Tips

Send us an E-mail:
We will respond to your query within 24-48 hours. For an immediate response, please contact 1-877-SEPHORA.

First Name:
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E-mail Address:
	(user@domain.com)
Select the type of request:

Enter comment below: All personal information is strictly confidential.

For questions and information about your order, product information, store locations, and general feedback, contact our Customer Service Representatives or Beauty Advisors. Call us: Call us at 1-877-SEPHORA or (1-877-737-4672). Customer Service Representatives or Beauty Advisors are available Mon-Fri, 6AM to 9PM PST and Sat-Sun, 8AM to 5PM PST.